SAND Jewelry Company

At Sand Jewelry, your privacy is a priority. This Privacy Policy explains how we handle your personal information when you interact with our website, purchase our products, or engage with us. By using our services, you agree to the practices outlined below.

Who We Are

Sand Jewelry is a unique jewelry brand dedicated to blending nature and art. We create bespoke pieces, including lab-grown diamond rings and sand-inspired designs, that celebrate personal stories and sustainability. Our mission is to craft meaningful jewelry while maintaining ethical and environmentally conscious practices.

What Personal Data We Collect and Why We Collect It

We collect certain information to provide you with a seamless and personalized experience. Here’s what we collect and why:

  • Personal Information: Name, email address, phone number, billing/shipping addresses, and payment details to process orders, ship products, and communicate with you about your purchases or inquiries during checkout, account creation, or when you contact us.
  • Custom Order Details: Information you provide for bespoke jewelry, such as sand source preferences or design notes to create personalized pieces that reflect your story during custom order requests.
  • Website Usage Data: IP address, device type, browser type, pages visited, and time spent on our site to improve our website, analyze trends, and enhance user experience. Automatically collected via cookies and similar tools when you visit.
  • Communications: Details from emails, phone calls, or social media messages you send us to respond to your questions, provide support, or process feedback.

We only collect what’s necessary to fulfill these purposes and comply with legal obligations (e.g., tax records).

Cookies

We use cookies and similar tracking technologies to make your experience better:

  • What They Do: Cookies store small amounts of data on your device to remember preferences, track site usage, and serve relevant content.
  • Types:
  • Essential Cookies: Enable core functions like navigation and checkout.
  • Analytics Cookies: Help us understand how visitors use our site.
  • Marketing Cookies: Deliver tailored promotions (optional).
  • Your Control: You can accept, reject, or manage cookies via your browser settings. Disabling them may limit some site features.

Who We Share Your Data With

We do not sell or rent your personal data. We may share it with:

  • Service Providers: Trusted partners who help us operate, such as:
  • Payment processors (e.g., PayPal, Stripe) for secure transactions.
  • Shipping companies (e.g., USPS, FedEx) for delivery.
  • Website hosts and analytics tools (e.g., Shopify, Google Analytics) for site performance.
    These partners are contractually obligated to protect your data and use it only as we direct.
  • Legal Authorities: If required by law, such as in response to a subpoena or to prevent fraud.
  • Business Transfers: If Sand Jewelry is sold or merged, your data may transfer to the new entity under this policy’s protections.

How We Protect Your Data

We take your security seriously:

  • Measures: We use industry-standard encryption (e.g., SSL) for data transmission, secure servers for storage, and access controls to limit who can view your information.
  • Limitations: While we strive to safeguard your data, no online system is fully immune to breaches. We’ll notify you promptly if a significant incident occurs, as required by law.

Additional Information

How Long We Keep Your Data

  • We retain personal data only as long as needed for the purposes above (e.g., order fulfillment, legal compliance). For example, order records may be kept for 7 years for tax purposes. After that, we securely delete or anonymize it.

Your Rights

  • Access: Request a copy of your data.
  • Correction: Update inaccurate information.
  • Deletion: Ask us to remove your data (subject to legal exceptions).
  • Opt-Out: Unsubscribe from marketing emails via the link provided or by contacting us.

Third-Party Links

  • Our site may link to external platforms (e.g., social media). We’re not responsible for their privacy practices—please review their policies.

Changes to This Policy

  • We may update this policy as needed. Changes will be posted here with a new “Effective Date.” Significant updates will be communicated via email or site notice.

Thank you for choosing Sand Jewelry. We’re honored to craft your story while keeping your privacy safe.